Privacy Policy
Dear parents/legal guardians, if your child is to make use of our site, kindly read this Privacy Policy and explain to your child using this site.
Who We Are
Lola & Kobe is managed by OKWR (Open Knowledge Works Resources), a media and publishing establishment located in Nigeria. How to contact us is at the bottom of this page.
OKWR is committed to protecting your privacy. This privacy policy tells you how we collect, store, process and use your/your child’s personal information when you use this site. It also provides you with details about your rights in relation to your/your child’s personal information. You should read this Privacy Policy in conjunction with our Terms of Use.
Children Information
The Services are designed partly for children. Therefore we are aware that we must be extra cautious when processing personal information. There is no part of our site where children are to enter their personal data. We anticipate and assume that we will be collecting personal information only from parents or legal guardians.
If you are under the age of 13, you may only use the Services and provide personal information if you have the consent of, and are supervised by, a parent or legal guardian.
If we believe a child using the Services is under 13 we will not process any personal information of that child without the consent of the parent or legal guardian. If the user is 13 or over we will only collect and process personal information as the long as we believe the user understands what is involved.
Please visit our children’s online privacy policy page by clicking here.
What personal data do we collect?
We may collect your personal information, any information you (or your child) submits as part of a competition and information about your device.
If you contact us, we may keep a record of any phone number used to call our customer service team as well as the correspondence.
How and when we collect your/your child’s personal information
We may collect personal information from you when you/your child:
We will indicate where any personal information we have requested is mandatory or optional. Please note that if you decide not to provide certain information which we have indicated is mandatory, in some circumstances this may mean we are unable to provide you with a certain service or product. We may also collect personal information about you from third party sources.
How we may use your/your child’s personal information
We (or third party data processors acting on our behalf) may collect, store and use your/your children’s personal information for the following purposes:
Do we share personal information with any third parties?
We may share your (or your child’s) personal information with our marketing vendor that sends out certain e-mails on our behalf.
If a third party acquires all (or substantially all) of our business and/or assets, we may disclose your/your child’s personal information to that third party in connection with the acquisition.
We may also disclose your/your child’s personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
We may also disclose personal information to protect the rights, property or safety of us or our users, or others, and in order to enforce or apply our terms and conditions or where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
Other than as described here, we will not disclose, sell or rent your/your child’s personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
Cookies and similar technologies
Our Site uses cookies and similar technologies. Please check our Cookie Policy page for information.
Third party sites
The Services contain links to other sites and services operated by third parties. Please check our Terms & Conditions page for information.
Security
We take appropriate technical and organisational measures to safeguard the personal information that we hold about you or your child. We regularly review our security measures to consider new technologies and methods, to safeguard your data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the Internet.
You must keep your password and any other authentication information for the Services confidential. If you know or suspect that anyone other than you knows your password or any other authentication information, you must promptly notify us using the contact details below.
Your rights
You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes, the right to complain if you think we unlawfully process your information or your child, the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information.
We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please conduct us using the contact details below.
When we will use your information to contact you
If you sign up to receive newsletters, we will send you email newsletters, and other information about our products and services. If you wish to stop receiving newsletters or other email from us, you may follow the unsubscribe link in our email or by contacting us. Without your express consent, we will not share your email address with third parties for their marketing purposes.
If you make a purchase, or share your postal address, we may use your address to send you postal mail, such as catalogs, and we may share your physical mailing address (but not your e-mail address) with carefully selected companies whose products or services may interest you.
Your California privacy rights
We do not share information that we collect through our site with third parties for the third party’s direct marketing purposes. Under California Civil Code §1798.83, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at the address below. We will respond to you within 30 days of receiving such a request.
Privacy Policy changes
We may from time to time revise this Privacy Policy. If you receive emails from us, we will notify you before and when the changes are made. If you do not receive emails from us please check back regularly to keep informed of updates. If any change made to our policy may have a detrimental effect on you, please do contact us at: privacy@lolaandkobe.com.
If you have any questions regarding this Privacy Policy or would like to exercise any of the above rights, please contact us by e-mail: privacy@lolaandkobe.com
Please note, the email address above is for privacy related queries only. For other queries please use the following email addresses:
For any complaint:
heretohelp@lolaandkobe.com
For any general queries:
info@lolaandkobe.com
Alternatively, you can contact us in writing or by phone via the details below:
Open Knowledge Works Resources
C24B Aso Hills Estate,
Karu LGA,
Mararaba,
Nasarawa State,
Nigeria.
Telephone No:
+234(0)803-6500-631
+234(0)809-8500-631
This Privacy Policy was last updated on 1 December, 2021.
Who We Are
Lola & Kobe is managed by OKWR (Open Knowledge Works Resources), a media and publishing establishment located in Nigeria. How to contact us is at the bottom of this page.
OKWR is committed to protecting your privacy. This privacy policy tells you how we collect, store, process and use your/your child’s personal information when you use this site. It also provides you with details about your rights in relation to your/your child’s personal information. You should read this Privacy Policy in conjunction with our Terms of Use.
Children Information
The Services are designed partly for children. Therefore we are aware that we must be extra cautious when processing personal information. There is no part of our site where children are to enter their personal data. We anticipate and assume that we will be collecting personal information only from parents or legal guardians.
If you are under the age of 13, you may only use the Services and provide personal information if you have the consent of, and are supervised by, a parent or legal guardian.
If we believe a child using the Services is under 13 we will not process any personal information of that child without the consent of the parent or legal guardian. If the user is 13 or over we will only collect and process personal information as the long as we believe the user understands what is involved.
Please visit our children’s online privacy policy page by clicking here.
What personal data do we collect?
We may collect your personal information, any information you (or your child) submits as part of a competition and information about your device.
If you contact us, we may keep a record of any phone number used to call our customer service team as well as the correspondence.
How and when we collect your/your child’s personal information
We may collect personal information from you when you/your child:
- participate in, access or sign up to any of the Services’ activities, online content, newsletters, or competitions;
- contact our customer service teams or request information from us;
- participate in our customer satisfaction surveys or other market research; or
- communicate with us via social networking websites, third party apps or similar technologies.
We will indicate where any personal information we have requested is mandatory or optional. Please note that if you decide not to provide certain information which we have indicated is mandatory, in some circumstances this may mean we are unable to provide you with a certain service or product. We may also collect personal information about you from third party sources.
How we may use your/your child’s personal information
We (or third party data processors acting on our behalf) may collect, store and use your/your children’s personal information for the following purposes:
- to provide our Services, activities or online content and to provide information about our Services activities and online content which may be tailored to your/your children’s individual tastes;
- to contact prize winners of competitions;
- to identify you/your child as the winner of a particular competition;
- to send out newsletters you/your child have subscribed to;
- to provide you/your child with services that you request;
- for system administration and security purposes;
- for statistical purposes;
- to distinguish you from other users (for example to remember your log-in details);
- to analyse your use of the Services to improve the user experience and to ensure that content is presented in the most effective manner for you and for your device;
- to notify you of any changes to the Services;
- for customer support.
Do we share personal information with any third parties?
We may share your (or your child’s) personal information with our marketing vendor that sends out certain e-mails on our behalf.
If a third party acquires all (or substantially all) of our business and/or assets, we may disclose your/your child’s personal information to that third party in connection with the acquisition.
We may also disclose your/your child’s personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
We may also disclose personal information to protect the rights, property or safety of us or our users, or others, and in order to enforce or apply our terms and conditions or where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
Other than as described here, we will not disclose, sell or rent your/your child’s personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
Cookies and similar technologies
Our Site uses cookies and similar technologies. Please check our Cookie Policy page for information.
Third party sites
The Services contain links to other sites and services operated by third parties. Please check our Terms & Conditions page for information.
Security
We take appropriate technical and organisational measures to safeguard the personal information that we hold about you or your child. We regularly review our security measures to consider new technologies and methods, to safeguard your data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the Internet.
You must keep your password and any other authentication information for the Services confidential. If you know or suspect that anyone other than you knows your password or any other authentication information, you must promptly notify us using the contact details below.
Your rights
You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes, the right to complain if you think we unlawfully process your information or your child, the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information.
We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please conduct us using the contact details below.
If you sign up to receive newsletters, we will send you email newsletters, and other information about our products and services. If you wish to stop receiving newsletters or other email from us, you may follow the unsubscribe link in our email or by contacting us. Without your express consent, we will not share your email address with third parties for their marketing purposes.
If you make a purchase, or share your postal address, we may use your address to send you postal mail, such as catalogs, and we may share your physical mailing address (but not your e-mail address) with carefully selected companies whose products or services may interest you.
Your California privacy rights
We do not share information that we collect through our site with third parties for the third party’s direct marketing purposes. Under California Civil Code §1798.83, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at the address below. We will respond to you within 30 days of receiving such a request.
Privacy Policy changes
We may from time to time revise this Privacy Policy. If you receive emails from us, we will notify you before and when the changes are made. If you do not receive emails from us please check back regularly to keep informed of updates. If any change made to our policy may have a detrimental effect on you, please do contact us at: privacy@lolaandkobe.com.
If you have any questions regarding this Privacy Policy or would like to exercise any of the above rights, please contact us by e-mail: privacy@lolaandkobe.com
Please note, the email address above is for privacy related queries only. For other queries please use the following email addresses:
For any complaint:
heretohelp@lolaandkobe.com
For any general queries:
info@lolaandkobe.com
Alternatively, you can contact us in writing or by phone via the details below:
Open Knowledge Works Resources
C24B Aso Hills Estate,
Karu LGA,
Mararaba,
Nasarawa State,
Nigeria.
Telephone No:
+234(0)803-6500-631
+234(0)809-8500-631
This Privacy Policy was last updated on 1 December, 2021.